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Support

Phone

For questions about SellerLogic, you can reach us Monday to Friday between 9:00 and 16:30 (GTM+1) on 0049-208-30661541.

On holidays and outside the phone hours you can reach our support via e-mail.

E-Mail

Inquiries should be directed to support@sellerlogic.com.

Please use the following form in your inquiry:
  • Your customer ID (this can be found in your customer account top right)
  • Your topic
  • If there is an error, please describe the error in as much detail as possible
  • Make sure that you can reproduce the error, and perform all steps which are necessary to it
  • A description such as "It doesn´t work" or "There is something wrong" is not really helpful and often leads to no result
  • A telephone No, under which we can reach you in emergency

User manual

Please find detailed instructions for SellerLogic Repricer here: https://wiki.sellerlogic.com/index/Repricer:Hilfe/en